Student Services

Starting college is exciting, but we know it can feel overwhelming at times. That's why our Student Services team is on hand to help with all kinds of advice from university and careers to mental health and wellbeing. It is important to us that you get the most out of your time at Callywith College and the support you’ll get will ensure you have a positive learning experience and enjoy student life to the full.

The Student Services Team can be found in Temple Building T010 and contacted by emailing studentservices@callywith.ac.uk or calling 01208 224460. You can also use our Student Services Referral Form to request support from the Student Services team.

Meet the Student Services team here.

Our Student Services team is here to support you with anything outside the classroom.

We have an open-door policy, so you’re welcome to drop in anytime for a chat.

You can choose to:

• Book a one-off appointment for quick advice or to talk something through.
• Access a structured support pathway, such as counselling, regular check-ins, or volunteering opportunities to help build confidence and skills.

Our team takes a trauma-informed and holistic approach because we know your wellbeing is key to your success. We also work closely with external agencies and services to make sure you get the right help when you need it.

Here’s how we can help:

• Personal worries (relationships, emotional health, social media)
• Mental health & counselling
• Safeguarding (your safety or someone else’s)
• Drugs & alcohol
• Sexual health & contraception
• Housing, homelessness & benefits
• Money matters
• Careers advice
• Gender, sexuality & identity support

Depending on your situation, we’ll either provide the help you need through one of our services or connect you with external specialists for more tailored support. Sometimes, you might just need a safe space to pause and reset during a busy day - and that’s fine too. If you’re dealing with ongoing challenges, we can offer regular one-to-one ‘check-ins’ where you’ll get consistent, non-judgemental and confidential support from our experienced team. We can also guide you on how to stay safe and confident online or manage social media issues.

We understand the strong link between emotional wellbeing and success in college. That’s why we offer on-site counselling and have a dedicated Mental Health Advisor. We also work closely with external services like CAMHS if additional support is needed.

Mental health and emotional wellbeing are key themes in your personal development tutorial curriculum, helping raise awareness and promote a positive college culture.

You can also talk to a member of the safeguarding team or your Personal Development Tutor whenever you need support.

We are committed to providing recreational activities alongside the Sports Academy provision for every single student and this is achieved through our Callywith Active student programme. Our promise is to make promoting health and wellbeing throughout the campus our priority with a focus on increasing the physical activity of all staff and students in order to improve overall health and wellbeing. This is a programme of physical activities designed to improve your mental and physical wellbeing. There are lots of activities you can access for free such as yoga, boxercise, walking groups, gym sessions and badminton and more.

Our therapy dog Macy is fully trained and a much-loved part of Student Services. Macy helps create a sense of calm and joy on campus, supporting students with stress, anxiety, and building emotional resilience.

She’s also part of the Read2Dogs scheme, helping students improve literacy skills in a relaxed and supportive way. If you’re feeling overwhelmed, anxious, or just need a moment of comfort, you’re welcome to visit Macy when she’s in Student Services.

Our Mindfulness and Outdoor Exercise Trail is designed to help you relax, recharge, and connect with nature.

The trail, which winds around the college’s 3G Astro pitch and will eventually lead to our nature reserve, offers a peaceful escape from the main campus.

It also features outdoor fitness equipment funded by Sport England’s 'Queen’s Platinum Jubilee Activity Fund' to encourage physical activity in green, calming spaces among trees and wildlife.

We can support you with any financial issues or worries you may be experiencing, including college bursaries, housing concerns, and budgeting advice.

Our team can also help you:

• Understand student finance and Higher Education funding
• Explore benefits or support with your housing situation
• Build your confidence managing money

We’re here to make sure money challenges don’t get in the way of your success.

Planning your next steps can feel daunting, but our Careers team is here to help you every step of the way.

All students can book a one-to-one meeting with a qualified adviser to:

• Discuss your goals and make informed decisions about the future
• Explore university, apprenticeship, or employment routes
• Improve your CV, applications, and interview skills
• Research job opportunities and understand the labour market

We also offer industry immersion opportunities to help you develop workplace skills, gain insight into careers, and stand out on applications.

Throughout the year, you can also take part in careers events like Destinations Day (featuring over 60 career talks and a range of different sector networking lunches), apprenticeship fairs, and university visits.

Our online Careers SharePoint and personal development programme are packed with resources, templates, and guidance to support your journey.

To find out more, please visit our careers hub or email careers@callywith.ac.uk

We work with a variety of external agencies that provide specialist support for students who need it. These include Kernow Young Carers, We Are With You, Intercom Trust, Young People Cornwall, Early Help, Next Steps South West and more.

Many offer drop-in sessions and one-to-one appointments, which can be booked directly with our team.

We are committed to Safeguarding and promoting the welfare of all children, young adults and vulnerable adults who attend our college. You can speak confidentially to a member of our Safeguarding Team at any time if you are concerned about your safety or the safety of someone else. They can advise and guide you on any safety concerns you have and support you with any issues you may be experiencing. We are also part of the Operation Encompass initiative and work closely with our local Police Youth Intervention Officer who can offer you support, advice and guidance. Find out more and contact the safeguarding team here.

Find out more about how our Student Services Team can support you from Student Services Lead Jamie below.